Auraaq — Terms of Service

Last updated: October 27, 2026

Welcome to Auraaq. By accessing our website at https://auraaq.store or purchasing products from us, you agree to these Terms of Service, subject to applicable law.

1. Eligibility and website use

You agree to use our website lawfully and provide accurate information when placing an order. You must not misuse the website, attempt unauthorized access, or interfere with its operation.

2. Products and descriptions

We aim to describe and display our products accurately. Actual colors and appearance may vary depending on screen settings, lighting, materials, and manufacturing variations.

Product images, descriptions, sizes, and specifications should be reviewed before purchase. Contact us if you need clarification about a product.

3. Prices and payment

Product prices and applicable delivery charges will be displayed or communicated before order confirmation. Prices, offers, and product availability may change, but changes will not retroactively alter a confirmed order except where permitted by law or agreed with the customer.

Available payment methods will be shown at checkout or communicated during the ordering process.

4. Orders and confirmation

Placing an order constitutes an offer to purchase. An order confirmation acknowledges receipt of the order and does not necessarily guarantee acceptance if the order cannot be fulfilled.

If an order cannot be fulfilled, we will contact you and arrange any necessary cancellation and refund in accordance with applicable law.

5. Shipping and delivery

Orders are delivered within Pakistan using available delivery services. Processing times, estimated delivery periods, charges, and other arrangements are described in our Shipping Policy.

Delivery estimates may vary due to courier operations and circumstances outside our control.

6. Returns and refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund and Return Policy, subject to applicable consumer-protection laws.

Nothing in these Terms removes rights that cannot legally be excluded.

7. Intellectual property

Website content, including original text, branding, graphics, photographs, and design elements owned by Auraaq or its licensors, may not be copied, reproduced, or used commercially without permission, except where permitted by law.

8. Third-party services

Our website may use third-party services, including Shopify, payment providers, and delivery services. Their services may be subject to separate terms and privacy practices.

9. Website availability and errors

We aim to keep our website accurate and available but cannot guarantee uninterrupted access or that every page will always be free of errors.

We may correct errors, update content, or make changes to website features as necessary, subject to applicable law and existing customer rights.

10. Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. Any other limitations must be interpreted only to the extent permitted by law.

11. Governing law and disputes

These Terms are subject to the applicable laws of Pakistan. Disputes will be handled by the competent authorities or courts as determined under applicable law.

12. Changes to these Terms

We may revise these Terms from time to time. The current version will be published on this page with its updated date. Changes will not remove rights that customers already have under applicable law.

13. Contact us

Auraaq

Website: https://auraaq.store

Email: auraaq.ecom@gmail.com
Phone/WhatsApp: +92 3717461797